A rhythm of activity and reflection ensures the healthy development of an organization.
This applies to change processes in particular; decisive action and moments for reflection are essential. Quick decisions must be accompanied by space for the emotions that these will provoke. There has to be a conscious will to change, and attention must be paid to unconscious resistance and other potential reactions in the organization.
A successful architecture for change processes takes both of these key elements – activity and reflection – into account. It creates a sense of security through a transparent process, and is flexible enough to react to the unexpected.